Since our new flagship opening, VR World was the only VR entertainment space operating consistently with rigorous safety and public health protocols. Our venue features chemical lab like bacteria resistant epoxy flooring, corian-clad surfaces, UV light treatment to sanitize equipment, and 8 x 8 feet partitioned grids between each station. As the industry leader in hygienic best practices since 2017.
Category: FAQ Page
How do I purchase tickets?
Due to COVID-19 city-mandated capacity restrictions, all tickets must be purchased online prior to visiting by selecting the date and time of your visit during the ticket purchasing process. Please be sure to arrive on time at your scheduled time. If late for your scheduled time- you may be denied entry due to capacity limitations and will need to reschedule your visit.
Are there age, height or weight requirements?
All guests must be 9+ years old to enter VR World. Anyone under 9 years old will not be allowed to enter. At 5pm all guests must be 18+ to enter. Unfortunately, anyone under 18 years old after 5pm will not be permitted to enter or stay. Sorry kiddos!
Certain experiences (Flying Jet, Project Cars, a few others) are restricted to a maximum weight 220 lbs. and a minimum height of 5’2″
Do children require a chaperone?
Yes. Any child 9-14 years old must be accompanied by a chaperone who is 18+ years of age. Chaperones are required to purchase a ticket to enter.
What is Virtual Reality?
Get ready for a life-changing adventure! VR is an immersive experience that teleports users into a 3D world. Activating your senses of sight, touch, and hearing to engage in a completely interactive journey. The user’s actions guide every single movement within the experience, which is tracked through the latest cutting edge sensor technology. Whether you’re playing a game, solving a puzzle, competing in a race, or interacting with a piece of art, you’ll feel completely immersed.
How is VR World unique?
VR World is North America’s largest immersive entertainment destination, featuring over 50 virtual reality experiences, ranging from gaming, art, and film. Tens of thousands of guests have already come through our doors and experienced how we transform VR into a memorable social outing that you’ll want to do again and again with friends and family.
How long is each VR experience?
Each experience is different, but they generally last between 5-10 minutes.
Are all VR experiences included in the General Admission Pass?
Most experiences are included in our General Admission Pass. From time to time, we offer special features that are unique experiences for an additional cost. Currently, we are showcasing The Flying Jet which is a robotic VR simulator.
Do I need to pay, even if I am not going to experience VR?
Yes! Like other entertainment attractions and museums, every individual must purchase an admission pass to enter the space, even if they decide not to participate in the VR experiences. More often than not, guests who enter just as chaperones, participate, and are very happy they did!
Should I be nervous?
Not at all! We have highly trained VR Instructors who are truly passionate about what they do, and able to help guests with each experience. They will explain the content, set you up with the equipment, and cheer you on while you in play. Just let go and have a blast!
Does the entire venue open at once?
Hours are as listed on the main page, but the club level opens 1 hour after opening and closes 1 hour before closing.
What are the most popular experiences?
Have you ever wanted to paint a canvas in 3D (TILT BRUSH), survive a zombie apocalypse (ARIZONA SUNSHINE), walk on a plank dangling 500 feet off the ground (RICHIE’S PLANK) or fly over the streets of Paris as an Eagle (EAGLE FLIGHT)? All of this and more awaits you at VR World!
How do I get to VR World?
VR World is located at 8 East 34 St. New York, NY 10016, steps from the Empire State Building. Take subway lines B, D, F, M, N, Q, R, W to Herald Square or line 6 to 33 Street Station.
What are your social media accounts?
Check out what’s going on at @VRWorldNYC
on Instagram/ Facebook/ Snapchat/ Twitter/ TikTok
What is the difference between the 2 Hour Pass and All Day?
The 2 hour Pass allows you 2 hours of play time at VR World. Your personal QR code bracelet will become inactive exactly 2 hours after your first tap-in. The All-Day Pass allows you unlimited time in the space with the ability to enter and exit as many times as you like. Many guests choose the All-Day pass for flexibility, especially on the weekends.
What are your payment methods?
VR World is cashless! We accept Visa, Mastercard, American Express, and Discover.
Can tickets be purchased at the door?
Due to the COVID-19 city-mandated capacity restrictions, tickets can only be purchased online in advance by selecting the date and time of your visit.
When do my tickets expire?
Tickets expire after 90 days from the purchase date. There are no refunds for unused tickets.
What is the size of the venue?
Guests are always surprised by the size of our space! VR World has 3 levels and is approximately 12,000 square feet of pure fun.
Do you host private events?
We love to host events! VR World has become a prime destination for corporate parties, launch events, team building excursions, and birthday parties for adults and kids. Contact our events department by filling out the Event Request Form!
Do you have food or drinks?
VR World offers a full-service bar. Grab a drink from our curated cocktail menu in between rounds of play. We currently do not serve food, although there are plenty of great culinary options in the neighborhood before or after you come from exploring with us!
Do you provide storage for my belongings?
Unfortunately, we do not have storage lockers or coat check due to COVID-19. We recommend that you travel lightly when coming to VR World.
What do you recommend I wear?
Dress for comfort! These experiences are interactive and will get your body moving.
Can I wear my glasses while in the headset?
Yes! The headsets are adjustable and designed to fit comfortably over glasses.
Can I order takeout and bring drinks with me?
Sorry, but no outside food or drinks are permitted at VR World.
